Privacy Policy
Last updated: October 2026
This policy explains how VPNBeta processes personal data while providing cross-border network acceleration subscriptions. It applies to the marketing website, user panel, and use of the service. Account management, order fulfillment, and website access statistics involve data distinct from content accessed through international routes.
Account Information and Purposes of Processing
No email address is needed to create an account; a username and password are sufficient. An email address is not required for account creation, and this service does not ask for one. The username identifies the account, and the password verifies identity. Keep your login credentials secure and do not send passwords or complete subscription credentials in support tickets.
To provide subscriptions, this service processes account identifiers, selected plans, activation status, data usage, and order records. Order information includes amounts, payment methods, transaction status, and refund handling, and is used to verify payments, activate service, and resolve disputes. Text and attachments submitted in a support ticket are used only to understand the issue, verify the request, and follow up.
Anonymous No-Logs Policy and Usage Statistics
VPNBeta follows an anonymous no-logs policy. It does not record which websites users access through accelerated connections, their browsing content, or their DNS query history, and does not retain connection logs that can be traced to individual browsing activity. Such connection logs are not kept in a persistent archive or used to build individual browsing profiles.
Data billing requires records of each account's total usage and plan status. These records are used to calculate usage limits and do not include a list of websites visited. Login verification, order activity, and handling of unusual requests on the website and user panel are separate from browsing records for accelerated connections. When troubleshooting, only information relevant to the issue is collected.
Access Statistics and Browser Storage
Website access statistics help assess page visits, referral sources, device and browser categories, and interactions such as plan entry points, so that content and user flows can be improved. Statistics cover this website only and do not extend to other websites visited through accelerated connections. Passwords, subscription credentials, and support ticket contents should not be included in statistical event data.
Cookies and local storage are used to maintain necessary sessions and save login credentials and language preferences. Access statistics may also use browser identifiers to distinguish visits. You can restrict cookies or clear this website's data in your browser settings. Doing so may require you to log in again and will reset preferences; clearing local data does not delete your server-side account.
Third-Party Payments and Necessary Disclosures
This service supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment channel or wallet service. The information collected and transaction verification rules of each provider are governed by its own privacy policy. VPNBeta verifies transactions using payment results and order identifiers and does not need access to payment account passwords.
To verify transactions, process refunds, or meet applicable legal obligations, necessary order information may be shared with relevant processors, limited to the specific purpose. This policy does not govern data processing on third-party pages. Before proceeding to a payment page, check the order amount and payment channel details.
Data Retention and Deletion Requests
Account information is retained for service needs while the account is in use. Order, refund, and dispute records are retained as required for transaction processing and by applicable law. Support tickets and access statistics are kept only for as long as needed for their respective purposes. When a purpose has been fulfilled and there is no further basis for retention, the relevant data should be deleted or de-identified. This policy does not specify a single fixed retention period without verification.
Sign in to the user panel and use the support ticket portal to request access to, correction of, or deletion of account-related data. Account ownership must be verified before processing. Deletion may affect login, subscriptions, and order lookup. If records must be retained by law or are still involved in a dispute, the reason for the restriction will be explained and only necessary records will be retained. Please make sure you have saved any order information you need.
Policy Updates and Questions
Policy changes will be published on this page, along with an updated month. Material changes to data processing purposes, scope, or user rights will be announced on the website or user panel. Where applicable law requires separate consent, it will be obtained as required. If you have questions about this policy or data processing, visit the support page for contact options or submit an account support ticket.
See the Terms of Service for service rules and the Refund Policy for details on the 30-day no-questions-asked refund request process.